The Fineprint
How to Set up Zero-Interest Payment Plans
If you can’t afford to pay a medical bill in full, you still have options. Many hospitals and providers offer zero-interest payment plans.
This guide shows you how to ask, what to say, and what to avoid.
Table of Contents:
What is a Zero-Interest Payment Plan?
A zero-interest payment plan allows you to:
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Pay a medical bill in monthly installments
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Avoid interest, fees, or credit cards
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Prevent bills from going to collections while you pay
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Going to collections = your unpaid debt is sold or sent to a third-party agency, harming your credit score and possibly leading to legal troubles such as wage garnishment
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These plans are often available through:
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Hospital billing departments
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Patient financial services
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Nonprofit or public hospitals
When Should You Ask for a Payment Plan?
Ask as soon as you realize you can’t pay the full amount.
You should request a payment plan if:
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The bill is more than you can afford at once
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You’re waiting on insurance or assistance decisions
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You’re negotiating or disputing part of the bill
NOTE: It is easier to set up a plan before the bill goes to collections.
Common Mistakes to Avoid
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Putting medical bills on high-interest credit cards
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Agreeing to plans with hidden fees
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Missing payments without calling first
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Waiting until collections begin
How to Set Up a Zero-Interest Payment Plan
Step 1: Call the Billing Department
Use the billing phone number listed on your statement or the provider’s website.
Have ready:
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Your account number
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Date(s) of service
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The total balance due
Step 2: Ask Directly & Confirm the Terms
You do not need to explain your entire financial situation.
Simply use the following script:
Step 3: Get It in Writing
Keep this for your records.
Tips to Increase Approval
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Ask before the due date
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Start with a lower monthly amount
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Be calm and persistent
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Document names and dates of conversations